We regard respect for human rights and employee rights as an integral part of our corporate culture.
Accuracy and honesty are our primary values in all our business processes and relationships. In our relations with our employees and all our stakeholders, we act with transparency and integrity.
Confidential and private information includes information belonging to Titiz Grubu Şirketleri that may create a competitive disadvantage, trade secrets, financial and other information, information related to personnel employment rights, and information covered under "confidentiality agreements" concluded with third parties. As Titiz Grubu employees, we take care to protect the privacy and private information of our customers, employees, and other relevant individuals and institutions we work with. When leaving our company, we do not take outside any confidential information and documents, or projects, regulations, etc. that we possess due to our duties.
As Titiz Grubu employees, we aim to avoid conflicts of interest. We do not derive personal benefits from persons and institutions with which we have business relations by taking advantage of our current positions personally, through our family, or our close relatives. We do not engage in any business activity based on additional financial gain outside Titiz Grup Şirketleri. We do not use the Titiz name and power for personal benefit.
In addition to our legal responsibilities, we take care to fulfill the responsibilities listed below towards our customers, employees, shareholders, suppliers and business partners, competitors, society, humanity, and the name Titiz.
We carry out all our current activities and transactions domestically and abroad within the framework of T.R. laws and the legal norms of the regions in which we operate, and we provide accurate, complete, and understandable information to regulatory institutions and organizations in a timely manner. While conducting all our activities and transactions, we keep an equal distance to all public institutions and organizations, administrative bodies, non-governmental organizations, and political parties without any expectation of benefit.
We work with a proactive approach focused on customer satisfaction, responding to the needs and demands of our customers as quickly and accurately as possible. We provide our services on time and under the conditions we have committed to; we approach our customers within the framework of rules of respect, dignity, fairness, equality, and courtesy.
We ensure that employees fully and correctly exercise their employment rights. We approach employees honestly and fairly and commit to a non-discriminatory, safe, and healthy working environment. We make the necessary effort for the individual development of our employees and pay attention to the balance between work and private life.
By primarily attaching importance to the continuity of Titiz Grubu and in line with our goal of creating value for our shareholders, we avoid taking unnecessary or unmanageable risks and aim for sustainable profitability. We act within the framework of financial discipline and accountability and manage our company's resources and assets, as well as our working time, with an awareness of efficiency and savings.
We act fairly and respectfully as expected from a good customer and take the necessary care to fulfill our obligations on time. We diligently protect the confidential information of the individuals and institutions we do business with and our business partners.
We compete effectively only in areas that are legal and ethical and avoid unfair competition. We support efforts aimed at ensuring the competitive structure targeted within society.
The protection of democracy, human rights, and the environment; education and charitable works, and the elimination of crime and corruption are very important to us. With the awareness of being a good citizen, we act sensitively and as a pioneer in social matters. We do not give or accept bribes or products and services such as gifts that exceed their intended purpose.
Our business partners, customers, and other stakeholders trust us thanks to our professional competence and integrity. We strive to keep this reputation at the highest level. We provide our services within the framework of company policies, professional standards, our commitments, and ethical rules.
It is essential that Titiz Grup Şirketleri employees avoid situations that may create conflicts of interest. Not using company resources, its name, identity, and power for personal benefit, and avoiding situations that may adversely affect the institution's name and image are among the most important responsibilities of all employees.
Employees shall not, under any circumstances, enter into business relationships with family members, friends, or other third parties with whom they have relations that provide mutual or non-mutual benefits. It is essential that Titiz Grup Şirketleri employees do not engage, directly or indirectly, in activities that would require them to be considered a "merchant" or "tradesman". Titiz Grup Şirketleri employees cannot serve as members of the board of directors or auditors in companies outside the Group Companies without the approval of the Company's Board of Directors.
It is unacceptable for employees to harm the companies by using their authority for their own and/or their relatives' benefit and beyond the due care expected of them. Employees cannot obtain personal gains, directly or indirectly, from the company's purchasing and sales activities and from all transactions and contracts in which it is a party.
In the use of resources on behalf of the company, the company's interests are taken into account. Regardless of the name under which it may occur, company assets, facilities, and personnel cannot be used outside the company without a company interest. The principle of "savings in every matter" is applied by all personnel.
No private business relationship may be established with the company's customers, subcontractors, or suppliers, or with other persons and/or institutions with which the company has a commercial relationship. No transaction can be carried out without the customer's knowledge, even if it is in the customer's favor, and the customer's weaknesses cannot be exploited.
In relations with the media, action is taken in line with the Company Communication Procedure. Giving statements to any media outlet, conducting interviews, and participating as a speaker in seminars, conferences, etc. are subject to the approval of the company's top management.
Any and all fees that may accrue due to duties performed in any association, employers' union, or similar non-governmental organization representing the company shall be donated to the relevant institution or to channels indicated by the relevant institution.
It is essential that Titiz Grup Şirketleri and its employees do not accept any gifts or benefits that may affect their impartiality, decisions, and behaviors. The implementation principles defined below regulate possible exchanges of gifts between company employees and third parties and institutions with whom they are in a business relationship.
Information is one of the most important assets that Titiz Grup Şirketleri will use in realizing its vision. The effective use of information, its proper sharing, and ensuring the confidentiality, integrity, and accessibility of information throughout this process are the joint responsibility of all our companies and employees.
Since Titiz Grubu Şirketleri operate in international markets, company operations may be subject to the laws and regulations of different countries. When there are questions regarding business ethics in different countries, the local regulations of the country where the work is performed should be followed first.
The relevant policies and procedures have defined in detail the ethical rules regarding how we should behave and how we should perform our work. Compliance with these rules is the primary responsibility of all employees. In this regard, the responsibilities of all Titiz employees are to:
In addition to the responsibilities defined for employees within the framework of the Code of Business Ethics, Titiz managers have additional responsibilities. Accordingly, managers are responsible for:
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Company top management is responsible for the effective implementation of the Code of Business Ethics and for creating a culture that supports it. The Code of Business Ethics and all related policies are reviewed, revised, and documented by Human Resources and communicated to the companies with the approval of the Chairman of the Board.
Those who violate the Code of Business Ethics or company policies and procedures will be subject to various disciplinary sanctions, which may extend to termination of employment where necessary. Disciplinary sanctions will also be applied to those who approve or direct inappropriate behaviors, or who are aware of them and fail to make the necessary notification in an appropriate manner.